Preparation

Programming of the Data Transfer towards PC-Topp

• Usually done by the customer's IT department.

Pre-Installation Training

• Three to four days in our office in Nürnberg
• PC-Topp in a simulated production environment, practical introduction to the basic concepts and procedures.

Software Installation

• Support during entry of basic data and parameters
• Start-up of order data transfer
• On-line connection to the corrugator
  (or PC-Topp Corrugator Terminal)
• Installation of the PC-Topp Intranet

Personalized Modifications

• Personalized reports
• Additional data fields on-screen and in printed reports
• Exact positioning of the orders on the corrugator
• Pallet labels with personalized design
• Implementation of Production suggestions

Introduction

Phase 1: Planning, Connection to Corrugator

• Re-create existing corrugator schedules in PC-Topp
• Manual data entry of production in Conversion
• Synchronisation with actual situation in plant
• Start of active planning with PC-Topp

Phase 2: Pull-Planning, Preparation for Shop Floor Data Collection

• Extend pre-planning over a period of several days
• "Smarter" selection of orders for corrugator scheduling
• Planning of Shipping
• First PC-Topp Machine terminal for training purposes

Phase 3: Shop Floor Terminals

• PC-Topp Machine Terminals at all machines
• Integrate drawings from the CAD system
• Support during machine operator training

Permanent Support, Software Updates

• Remote maintenance via modem: Assistance and support whenever problems occur, installation of new or personalized program modules
• Software Maintenance: Unlimited support by telephone, many new functions in every software release
• On-site visits for follow-up training and software maintenance