PC-Topp Internet NEUGEBAUER - Ingenieurbüro für Computer-Software
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PC-Topp Support

We are there for you when you need help

PC-Topp runs very reliably, systems have been running for years with no intervention from outside. But when a client needs support, our team are ready to help at any time.


Direct Support

Our support relies on our customers' direct communication with our developers:

  • Individual support service
    instead of anonymous inefficient request procedures
  • Talk to your personal support partner
    instead of filling in bothersome forms.
  • Get instant feedback on your questions
    instead of being given a request number and having to wait for the support team to call back.
  • Fast troubleshooting through face to face communication
    instead of indirect procedures prone to misunderstandings and sluggishness.

If you should have a problem with PC-Topp just

call us

+49 (911) 99 400-0
or e-mail us

pctopp@pctopp.com


We help via telephone, modem or on-site, with the shortest possible reaction time.


The PC-Topp Support and Maintenance Package

Our customers benefit from the service comprised in the annual PC-Topp license fee which includes

  • unlimited telephone support during our normal business hours (and often ouside those hours as well)
  • the right to receive new software versions without payment of additional license fees
  • software maintenance via modem whenever necessary

PC-Topp.NET Support
In case of problems with PC-Topp please call

+49 (911) 99 4000

or send an e-mail to
pctopp@pctopp.com