PC-Topp Support
We are there for you when you need help
PC-Topp runs very reliably, systems have been running for years with no intervention from outside. But when a client needs support, our team are ready to help at any time.
Direct Support
Our support relies on our customers' direct communication with our developers:
- Individual support service
instead of anonymous inefficient request procedures - Talk to your personal support partner
instead of filling in bothersome forms. - Get instant feedback on your questions
instead of being given a request number and having to wait for the support team to call back. - Fast troubleshooting through face to face communication
instead of indirect procedures prone to misunderstandings and sluggishness.
If you should have a problem with PC-Topp just
call us +49 (911) 99 400-0 |
We help via telephone, modem or on-site, with the shortest possible reaction time.
The PC-Topp Support and Maintenance Package
Our customers benefit from the service comprised in the annual PC-Topp license fee which includes
- unlimited telephone support during our normal business hours (and often ouside those hours as well)
- the right to receive new software versions without payment of additional license fees
- software maintenance via modem whenever necessary